CTeck Connect
✦ AI-Powered

CTeck Connect

Student Messaging Platform

Reach every student, every time. CTeck Connect unifies SMS, two-way messaging, email campaigns, AI chatbot, click-to-call, and announcement tools in one platform — directly connected to your student data in CTeck Campus and Engage.

98%
SMS open rate
Higher response rates vs email
24/7
AI chatbot availability
100%
Native CTeck data connection
app.cteck.io / connect / inbox
Inbox
Campaigns
SMS Broadcast
AI Chatbot
Announcements
Connect
Inbox
SMS Messaging
Email Campaigns
Click-to-Call
AI Chatbot
Announcements
Groups
Campaigns
Attendance Alerts
Payment Reminders
Active Threads24
Maria Santos
SMS: "Can I make up the absence?"
Unread
James Okafor
SMS: "When is my payment due?"
Campaigns3 Active
Fall Payment Reminder
SMS · 148 students · 94% delivered
Running
Orientation Welcome
Email · 62 new students
AI Chatbot18 Active
Schedule Inquiry
Bot resolved · 0 escalations
Auto-Resolved ✓
Announcements2 Sent
Campus Closure Notice
All students · Sent 9:02 AM
Delivered ✓
AI Suggestion: 12 students haven't responded to payment reminders — escalate to advisor call list?
Create Task

Core Capabilities

Every channel. One connected inbox.

CTeck Connect is directly wired to your student data — so every message is personalized, every campaign is targeted, and every response gets routed to the right person automatically.

Two-Way SMS Messaging

Send and receive SMS directly from the CTeck Connect inbox. Students reply to advisors naturally — conversations are threaded, logged, and tied to the student record in CTeck Campus and Engage.

✦ Twilio & True Dialog powered
Email Campaigns

Design, schedule, and send targeted email campaigns to student segments. Filter by program, campus, status, enrollment term, or any custom field — then track opens, clicks, and responses.

Segment by any data field
AI Chatbot

24/7 AI chatbot answers common student questions about schedules, grades, payments, and policies — instantly. Complex questions escalate seamlessly to the right staff member with full conversation context.

✦ Auto-escalation to staff
Click-to-Call

Advisors dial students directly from the CTeck Connect interface — no number-copying, no switching apps. Every call is logged with duration, outcome, and notes on the student record automatically.

Auto-call logging
Broadcast Announcements

Send campus-wide or targeted announcements via SMS, in-app notification, or email simultaneously. Closures, schedule changes, and urgent notices reach every student in seconds — not hours.

✦ Multi-channel broadcast
Groups & Segment Management

Create dynamic or static student groups — by program, cohort, at-risk status, or any custom field. Message entire groups at once or drill into individual conversations without leaving the platform.

Dynamic group sync

AI in CTeck Connect

Smarter outreach. Better student outcomes.

CTeck Connect AI doesn't just send messages — it learns which students respond to which channels, drafts personalized outreach, and surfaces students who need attention before issues escalate.

AI-drafted personalized student messages
Live
Channel preference learning per student
Live
24/7 chatbot with smart escalation
Live
Sentiment analysis on student replies
Live
Predictive disengagement alerts
Beta
Connect AI Performance Metrics
SMS open rate vs email
Industry SMS average: 98%
98%
Student inquiries resolved by AI chatbot
Without staff involvement
71%
Reduction in outreach response time
AI-drafted message speed
Improvement in payment reminder outcomes
Targeted vs broadcast
34%

Integrations

Powered by best-in-class messaging infrastructure

CTeck Connect is built on enterprise-grade SMS and communication infrastructure — with native connections to the full CTeck platform.

Twilio
Enterprise SMS & voice infrastructure
Connected
True Dialog
Higher education SMS compliance & delivery
Connected
CTeck Engage
CRM data — message from any pipeline stage
Native
CTeck Campus
Attendance, grade, and enrollment triggers
Native

Flexible, modular pricing

CTeck Connect is licensed per institution. Message volume pricing available for high-volume SMS usage — transparent, predictable costs.

Institutional licensing — unlimited users
SMS, email, and chatbot included
AI capabilities included
Message volume tiers available
Full audit trail & compliance logging

Reach Every Student.
On Every Channel.

See how CTeck Connect can transform student engagement at your institution — starting with a 30-minute demo.