Privacy Policy

1. Company Information

This Privacy Policy applies to:
vBiz Systems LLC ("Company", "we", "our", "us")

Websites:

• https://www.vbizsystems.com

We provide software products, hosting, integration services, CRM systems, Student Information Systems (SIS), Learning Management Systems (LMS), and AI solutions related educational technology platforms.

2. Scope of Policy

This policy applies to:

• Website visitors
• Prospective customers
• Business clients
• Users of our hosted applications and services

3. Information We Collect

We collect information in the following categories:

A. Information Provided Directly

• Name, email address, phone number
• Organization or institution details
• Inquiry, demo, or communication details

B. Customer Data Processed Through Our Applications

As part of our hosted software platforms, we may process personal data on behalf of our clients, including but not limited to:

• Student personal information (name, contact details, date of birth, address)
• Academic and educational records (applications, transcripts, enrollment data)
• Financial and payment-related information (tuition, billing, financial aid data)
• Identification and verification data
• Communication records and support interactions

The types of data processed depend on our clients' configuration and use of our services.

We act solely as a Data Processor and process such data only under client instructions.

C. Technical and Usage Data

• IP address
• Browser and device information
• Access logs and system activity
• Usage patterns and interactions

D. Cookies and Tracking Technologies

We use cookies and similar technologies for website functionality, analytics, performance monitoring, and user experience improvements.

4. How We Use Information

We use information to:

• Provide and manage services
• Host and secure applications
• Respond to inquiries and support requests
• Improve system functionality and user experience
• Meet legal and contractual obligations

We do NOT sell personal data.

5. Legal Basis for Processing (GDPR)

For users located in the European Union, we process data based on:

• Contractual necessity
• Legitimate business interests
• Consent
• Legal obligations

6. Data Sharing

We may share data with:

• Cloud hosting providers
• Analytics providers
• Communication and CRM platforms
• Legal authorities when required by law

All service providers are subject to confidentiality and data protection obligations.

7. International Data Transfers

Data may be processed outside your country of residence, including in the United States.

Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs).

8. Data Security

We implement commercially reasonable safeguards including:

• Encryption in transit
• Access controls and authentication
• Monitoring and logging
• Secure cloud infrastructure

9. Data Retention

We retain data only as long as necessary for:

• Service delivery
• Legal compliance
• Contractual obligations

10. Your Rights

Depending on applicable law (including GDPR and CCPA), users may have the right to:

• Access personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Request data portability
• Opt out of marketing communications

11. California Privacy Rights (CCPA/CPRA)

California residents may request:

• Disclosure of collected data
• Deletion of personal data
• Information regarding data sharing practices

We do not sell personal information.

12. Cookies Policy

We use cookies to:

• Improve website functionality
• Analyze website traffic
• Enhance user experience

Users may control cookies through browser settings or cookie consent tools.

13. Children's Privacy

Our services are intended for educational institutions and organizations.

We process student data only on behalf of our clients and under their instructions.

14. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website with revised effective dates.

15. Contact Information

vBiz Systems LLC

Website: https://www.vbizsystems.com

Email: contactus@vbizsystems.com